WARM HOMES WEST MIDLANDS – Covering Birmingham & the wider West Midlands region.

FREEPHONE 0808 196 8298

Overview

Act on Energy encourages energy conservation by providing free and impartial advice to householders across the West Midlands. We have been addressing Fuel Poverty and Climate Change for over 20 years supporting households through their energy journey. This an exciting opportunity to help us deliver a new programme – Warmer Homes West Midlands. This is an ambitious partnership programme working with Marches Energy Agency to provide for the very first time, a universal, top-level energy advice service for the fuel poor across the seven urban local authority areas in the West Midlands Combined Authority area. This is a large-scale energy advice programme that will help 7,500 vulnerable households.

Warmer Homes West Midlands key objective is for vulnerable consumers to become more confident and independent. We also aim to reduce fuel poverty and improve the health and wellbeing of communities across the WMCA area. This will be achieved by providing the following services to vulnerable residents: –

  • Energy saving advice
  • Energy saving measures
  • Income maximisation advice.

Advice will be delivered by a team of qualified energy advisors, by telephone, through case work, and on home visits and community events, where it is safe to do so. A team of community outreach workers will ensure that as wide a range of people as possible will be able to take advantage of Warmer Homes West Midlands. They will be rooted in the communities where the programme operates.