Help with energy and heating costs. This scheme is funded by UK Government.
Solihull
Before applying please note:
For those who have previously applied for funding from the Solihull Energy Household Support Fund more than 6 months ago, you can now re-apply for funding – subject to the conditions set out below. We will let you know if your application has been successful as soon as we can – but this may take a few weeks.
All homeowners, private rented tenants, and housing association/council tenants can apply for energy vouchers or energy payments if they:
If your household satisfies all of the 4 criteria above, you can apply for support through the Solihull Household Support Fund.
You will need to provide us with evidence of your vulnerability to support your application and send it to solihullbiomass@actonenergy.org.uk. This could be a photo of medication showing name and address or a vulnerability benefit letter. Without this, we are unable to make a payment to you. Your evidence must show your name, address and be dated less than 3 months old.
Subject to funding and eligibility criteria, this fund could offer qualifying residents:
Before applying please note:
1. There is no guarantee of support
2. This is NOT an emergency scheme
3. If you were successful in receiving support through the previous Solihull Household Support Fund, you can apply again provided you made your application over 6 months ago.
We accept referrals from both Professional Referrers and friends or family members.
To register your interest in Solihull Household Support Scheme – Phase 6, please complete and submit the ‘Online Self Certification Application form’ available by clicking the button below.
If you are applying for Energy Payment support you will need to meet the criteria that you live in a Solihull Community Housing property heated by biomass (this will be checked and verified by Solihull MBC). You will need to provide evidence of your vulnerability to solihullbiomass@actonenergy.org.uk before we are able to make a payment to your biomass account. There is no cash alternative.
The Household Support Fund is NOT an emergency service. Energy Payments may take up to 20 working days after all evidence is received for payments to reach energy accounts.
Please do not call and chase payments within this time period as this will not make the process any quicker, you will be advised by email/letter when a payment has been made.
If you get benefits and have a pre-pay or smart meter that you can use fuel vouchers with, National Energy Action (NEA) also offers fuel vouchers for vulnerable households. To learn more about all the requirements, call NEA on 0800 304 7159.
For further information on the support available in relation to food, fuel and financial advice within the Solihull area please visit Here2Help (solihull.gov.uk).
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