Our impact

Energy Efficiency Advice Centre

We're delighted to share our impact for 2024/5!

It was another year of high energy prices and continuing climate concern.

We’ve helped thousands of people right across our region to manage their energy bills and support them through their own energy crisis. And we’ve been instrumental in supporting householders to make longer term changes to their homes – whether that’s applying for energy efficiency grants, explaining the benefits of upgrades and retrofit or solving the issues of damp and mould.

Our CEO, Rachel Jones, gives an introduction into our work.

Whether its over the phone or in person, at home support - our team is here to help.

And whilst it’s been an incredibly busy year, ultimately it’s the impact on people’s lives which tell the real story.

You can watch the highlights or scroll down to read the full impact report, along with some of our clients' stories.

Our Impact report 2024-2025

Nothing but positive energy

We are so proud to be building something that is creating a positive impact in the lives of numerous people across the UK.

This page exists to put a face to the name and to highlight some of the exceptional talent we have as part of Act on Energy.

Scroll down and meet the team.

Team Behind  act on energy
500%⬆
more staff

We have a dedicated and talented team who are all focused on making people’s lives warmer, healthier and safer. Our employee numbers grew by 46 since pre-pandemic levels to support our increased case load.

Meet the team

Technical Services

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