Overall we’ve helped more than 24,000 households in the last 12 months – that’s more than double the previous year
In Worcestershire we saw a 66% increase in the number of households we helped.
We made more than 4,300 energy payments to suppliers totalling more than £1.7million.
For those on Pre Payment Meters – who have historically paid more for each unit of energy, we helped more than 2,000 households with Pre Payment vouchers totalling more than £80,000.
In Worcestershire – our largest Household SupportFund scheme – we provided more than 3,500 households with help – whether that’s help with current energy bill payments or helping with energy and water debts, the majority of which were families with children.
Through the Solihull Household Support Fund we helped more than 600 households with payments.
We’ve attended more than 500 events – meeting people face to face to give expert energy advice.
We visited more than1,100 people in their own home to offer advice and support – frequently complex case work.
We are so proud to be building something that is creating a positive impact in the lives of numerous people across the UK.
This page exists to put a face to the name and to highlight some of the exceptional talent we have as part of Act on Energy.
Scroll down and meet the team
We have a dedicated and talented team who are all focused on making people’s lives warmer, healthier and safer. Our employee numbers grew by 42 since pre pandemic levels to support our increased case load.