Our impact

Our ACT in Numbers

over
24,000
households

Overall we’ve helped more than 24,000 households in the last 12 months – that’s more than double the previous year

66%⬆

In Worcestershire we saw a 66% increase in the number of households we helped.

6,300
⬆ 2,635
In Birmingham alone we saw the number of households helped rise to 6,300 (up from 2,635 in the previous year).

Advice and Support

4,300
payments
£1.7m
spent

We made more than 4,300 energy payments to suppliers totalling more than £1.7million.

over
£80,000
in voucher payments

For those on Pre Payment Meters – who have historically paid more for each unit of energy, we helped more than 2,000 households with Pre Payment vouchers totalling more than £80,000.

3,500
households

In Worcestershire – our largest Household SupportFund scheme – we provided more than 3,500 households with help – whether that’s help with current energy bill payments or helping with energy and water debts, the majority of which were families with children.

600
households

Through the Solihull Household Support Fund we helped more than 600 households with payments.

over
500
events

We’ve attended more than 500 events – meeting people face to face to give expert energy advice.

1,100
home visits

We visited more than1,100 people in their own home to offer advice and support – frequently complex case work.

1,000
⬆ 2,635
And we supplied nearly 1,000 small measures to households – such as energy efficient lightbulbs, radiator foils and heated blankets.

Nothing but positive energy

We are so proud to be building something that is creating a positive impact in the lives of numerous people across the UK.

This page exists to put a face to the name and to highlight some of the exceptional talent we have as part of Act on Energy.

Scroll down and meet the team

481%⬆
more staff

We have a dedicated and talented team who are all focused on making people’s lives warmer, healthier and safer. Our employee numbers grew by 42 since pre pandemic levels to support our increased case load.

Meet the team

Get in touch

Speak with us on our free advice line

Technical Services

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